Voice AI turns restaurant phones into data channels, enabling personalized recognition at scale. Missed calls mean lost revenue—brands ...

The all-you-can-eat shrimp deal helped spark the seafood chain’s 2024 bankruptcy. Was it a marketing mishap, or something more nefarious?

Chains across segments have made room on their busy marketing calendars to mark the milestone in their own specific ways.

We know KFC has a bunch of changes in the works to turn the page into its “next chapter.” The company recently outlined many ...

An analysis of restaurant chain performance since 2021 reveals an industry that reflects the U.S. consumer: bifurcated, but ...

The number of restaurant chains that have closed 10% or more of their locations has nearly doubled since 2023. But the ...

Investors are looking for stronger profits from restaurant tech companies, and a weak restaurant market isn’t helping.

The Seattle-based company wants to increase leadership inside its coffee shops and says stores that have employed the coaches ...

And of course the drive-through coffee chains led by Dutch Bros and 7 Brew are kicking ass and taking names as they expand ...

The full-service Neapolitan pizza concept also has moved its home base from Los Angeles to Dallas. And, later this year, the ...

Once relatively rare, once-large chains are closing their doors rather than find a buyer. Here’s a look at some of the chains ...

Tomo Takahashi, CEO of Jinya Holdings, is going in a new direction with the fast-casual Mikan Bakery & More, launched this week in Los ...