On this episode of Talk Line, host Brandon Clark chats with Sinnissippi Center's Andy Jackson about National Impaired Driving ...
Duke Energy, one of the largest corporations for electric power and natural gas serves over 7 million customers and many here ...
For many companies, one of the most challenging aspects of growth is dealing with the increased demand for customer support.
Lower abandonment rates, shorter wait times and increased appointment scheduling are just three areas where artificial ...
The data center boom continues in Indiana. But what are data centers, and why are people upset about them coming to our state ...
Troopers from the 2nd Armored Brigade Combat Team, 1st Cavalry Division, known as “Black Jack,” recently concluded National ...
Throughout this inaugural year, we have undertaken a comprehensive effort to unify the strongest architectural components and functionality from across our portfolio into the Alvaria Intelligence ...
The combined company will deliver a unified customer-experience (CX) platform that brings together SharpenCX's intelligent agent technology with Ytel's best-in-class outbound CX capabilities -- ...
The CFO stated, "The sequential decline is primarily due to an approximate $600,000 reduction in revenue from our messaging platform business. We will be sunsetting this business over the next year." ...
The right outbound contact center solution could be key to the success of your sales and marketing teams. Learn all you need to know about outbound contact centers and the benefits a platform like ...
Transaction Network Services (TNS), a telecom industry leader in call authentication and robocall mitigation, today launched TNS Enterprise Voice Security, a comprehensive suite of call authentication ...
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