Facebook and Instagram parent company Meta has launched a new cloud-based business API for its other major social platform, WhatsApp. The news – which was announced this week by company founder Mark ...

Nodex, a leading provider of innovative technology solutions for the recruitment industry, is thrilled to announce the launch of a new functionality within its Recruitment CRM software: a unified ...

It is becoming increasingly difficult to function in the modern digital economy without some form of automated customer management. Not only has ecommerce turned even the smallest business into a ...

Cloud CRM vendor Zendesk yesterday unveiled a deeper integration with WhatsApp and other new messaging capabilities designed to support the move to more digital engagement in customer relationships. I ...

NetHunt CRM today released direct integrations with WhatsApp and Instagram, enabling all chats across the channels to be managed from within the CRM interface without the need for manual entry of ...

WhatsApp is used by more than two billion around the world and is an important tool for many small businesses. But as they scale up, even WhatsApp for Business might not be able to keep up with their ...

Zoho CRM is a Customer Relationship Management (CRM) solution that has over 150,000 customers. It offers key features for lead capture, contact and deal management, communication channels, workflow ...

Customer relationship management software (CRM) is usually described in generic terms as a tool overseeing the enterprise’s interactions with customers. While this is basically correct, it fails to ...