Forbes contributors publish independent expert analyses and insights. I cover emerging technologies with a focus on infrastructure and AI Generative AI and large language models are rapidly ...

Chatbots share limited information, reinforce ideologies, and, as a result, can lead to more polarized thinking when it comes to controversial issues, according to new research. The study challenges ...

For many adults over 50, artificial intelligence isn’t a futuristic concept anymore but a tool used in daily routines, whether to find health information, make social connections or to find ways to ...

AI chatbots like ChatGPT, Gemini and Grok are increasingly woven into the fabric of everyday life. Interestingly, recent research shows that the most popular use for them today is therapy, and people ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Chatbots like ChatGPT are powerful because of their simplicity: Ask just about anything and you’ll get an answer. But the answer you get depends on a lot more than what you type. Behind the scenes, ...

Top psychiatrists increasingly agree that using artificial-intelligence chatbots might be linked to cases of psychosis. In the past nine months, these experts have seen or reviewed the files of dozens ...

In recent months, reports of people whose interactions with artificial intelligence (AI) chatbots have led them down a dark path of mania and delusional thinking have exploded in the media and in ...

Artificial intelligence (AI) chatbots have frequently shown signs of an 'empathy gap' that puts young users at risk of distress or harm, raising the urgent need for 'child-safe AI', according to a new ...

In order for a chatbot to become more intelligent, and thus more useful to the end-user, it needs to assimilate data continuously. This process is known as “training.” The problem is that many AI ...