The Super Bowl is always a huge event in advertising and marketing. This year, though? It was a big moment for chatbot support. Brands all across the internet, including Kia and Domino’s Pizza, ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. It's no secret that live chat software is a powerful tool for ...

Chatbots and intelligent assistants can be essential customer engagement tools, and each has distinct advantages. So which do you need? Join the Director of Developer Relations at Slack and others for ...

Forbes contributors publish independent expert analyses and insights. I write about the impacts of computing & technology in manufacturing. This article is more than 5 years old. Chat bots are ...