When you ask about the specific location of the room, the clerk becomes personally involved in your room choice—and does not leave it up to whatever the hotel reservations system has assigned you.

Getting an early hotel check-in can make travel days smoother and more comfortable. Early access means you can rest, freshen up, or begin exploring without waiting for the usual mid afternoon check-in ...

Some hotels are experimenting with virtual check-ins, though many guests still prefer in-person service. Major hotel chains like Hilton, Hyatt, and Marriott offer mobile check-in options through their ...

Google announced that hotels can now add their check-in and check-out times to their Google Local, Google Maps and Google Hotel listings. Brad Brewer shared a screen shot of one listing that already ...

Handing over a debit card at hotel check-in looks simple, but it quietly reshapes your entire trip budget. Instead of just paying for the room, you are authorizing the property and your bank to lock ...

Alfred Ng was a senior reporter for CNET News. He was raised in Brooklyn and previously worked on the New York Daily News's social media and breaking news teams. When your hotel automatically emails ...