Today, Zendesk announced its acquisition of Unleash, an AI-powered enterprise search platform designed to connect knowledge ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. When employees feel motivated and valued, they bring their best selves to work. When ...

Customer service and support software firm Freshworks Inc. today announced the general availability of Freshservice Journeys, a new artificial intelligence-assisted feature within its information ...

business.com’s team of experts regularly test, evaluate and compare business solutions to identify the best software and services across industries. These independent investigations involve extensive ...

We're living in a whirlwind era of technological innovation—with artificial intelligence (AI) at the center. Generative AI, in particular, promises to be a powerful new tool for improving how ...

Employee Services has prepared a CU FAMLI Biweekly Time Entry and Payroll Processing Roles and Responsibilities guide which outlines the steps associated with entering time and processing payroll for ...